Knowledgebase & FAQs Popular QuestionsWill it now cost more to get my carpets cleaned "Can you clean in our home, if we've had a confirmed case of COVID-19 in the home?" Will your technician be wearing a mask and gloves"? Is it possible you are bringing the virus into my house on your shoes & equipment What additional steps are you taking to keep me and my family safe while cleaning in my home Will you be using cleaning products that kill Coronavirus Cleaning & CoronavirusWill it now cost more to get my carpets cleaned "Can you clean in our home, if we've had a confirmed case of COVID-19 in the home?" Will the carpets take longer to dry if you are using different products Will your technician be wearing a mask and gloves"? Is it possible you are bringing the virus into my house on your shoes & equipment What additional steps are you taking to keep me and my family safe while cleaning in my home Is It safer for me & the kids to go out while you are cleaning in my house Do I need to wipe down door handles after you've visited my home Will the job take longer than normal because of your PPE and social distancing Will you be using cleaning products that kill Coronavirus "Can I pay by Contactless or bank transfer?" Questions about pricingCan I get a price over the phone to get my carpets cleaned How do I pay For my Carpet Cleaning? How much does it cost to have a carpet cleaned? Myths and MisunderstandingsIs it true that once you have had your carpet/suite cleaned they get dirtier quicker? Preparing for a cleanDo I need to empty the room when I have my carpet cleaned? Do I need to Vacuum before I have my carpets cleaned? General FAQsDo you use chemicals to clean? Us v.s CompetitorsWhy should I use a Professional carpet cleaner over a DIY machine? Carpet CleaningHow long will my carpets take to dry once cleaned? Will their be any odours when I have my carpet cleaned? How often should I have my carpets cleaned? Is it worth having stain protector applied to my carpet? Carpet StainsWhat are the black lines around the edge of my carpet? Will all the stains come out of my carpet when I have it cleaned? Most Recent FAQsWill their be any odours when I have my carpet cleaned? What additional steps are you taking to keep me and my family safe while cleaning in my home Will the job take longer than normal because of your PPE and social distancing Do you use chemicals to clean? Will it now cost more to get my carpets cleaned Can I get a price over the phone to get my carpets cleaned