Knowledgebase & FAQs

Popular Questions
Will it now cost more to get my carpets cleaned
What additional steps are you taking to keep me and my family safe while cleaning in my home
Is it possible you are bringing the virus into my house on your shoes & equipment
Will you be using cleaning products that kill Coronavirus
Will your technician be wearing a mask and gloves"?
"Can you clean in our home, if we've had a confirmed case of COVID-19 in the home?"
Cleaning & Coronavirus
Will it now cost more to get my carpets cleaned
Is It safer for me & the kids to go out while you are cleaning in my house
"Can I pay by Contactless or bank transfer?"
What additional steps are you taking to keep me and my family safe while cleaning in my home
Is it possible you are bringing the virus into my house on your shoes & equipment
Will you be using cleaning products that kill Coronavirus
Will your technician be wearing a mask and gloves"?
Will the carpets take longer to dry if you are using different products
"Can you clean in our home, if we've had a confirmed case of COVID-19 in the home?"
Do I need to wipe down door handles after you've visited my home
Will the job take longer than normal because of your PPE and social distancing
Questions about pricing
Can I get a price over the phone to get my carpets cleaned
How do I pay For my Carpet Cleaning?
How much does it cost to have a carpet cleaned?
Myths and Misunderstandings
Is it true that once you have had your carpet/suite cleaned they get dirtier quicker?
Preparing for a clean
General FAQs
Us v.s Competitors
Carpet Cleaning
How long will my carpets take to dry once cleaned?
Will their be any odours when I have my carpet cleaned?
How often should I have my carpets cleaned?
Is it worth having stain protector applied to my carpet?
Carpet Stains
What are the black lines around the edge of my carpet?
Will all the stains come out of my carpet when I have it cleaned?
Most Recent FAQs
What are the black lines around the edge of my carpet?
How do I pay For my Carpet Cleaning?
Do I need to empty the room when I have my carpet cleaned?
Will it now cost more to get my carpets cleaned
"Can you clean in our home, if we've had a confirmed case of COVID-19 in the home?"
"Can I pay by Contactless or bank transfer?"